FREE Shipping for select UK orders! - Worldwide shipping supported!
FAQ
Do you support 3D printed stress reliefs?
Yes, we do support 3D Printed stress reliefs. The mice we make stress reliefs for currently are for the Viper, Viper Mini, XM1R, Zowie & Vaxee mice to name a few, the full list of mice we make printed stress reliefs for can be found here.
Follow our Twitter, Instagram or Discord for updates regarding new releases.
How do i order micro usb & USB-C cables?
When ordering specify the mouse you are intending on using the cable for, for example “Rival 600, GPro Wireless, Viper Ultimate, Skoll Mini, Hati – S, Model O Wireless, SteelSeries Prime”.
Do you support Micro USB & USB-C cables?
Yes, Micro USB & USB-C cables are supported.
Do you ship worldwide & how much does it cost?
Yes, we ship worldwide. Standard shipping costs are detailed below for letters:
- UK: Free Royal Mail 48 / £0.40 Royal Mail 24 / Royal Mail Tracked 24 £3
- EU: £3
- Outside of EU: £3.75- £4.25
How long does processing take?
All cables from orders are created in the order that they are received. The processing time is dependant upon how many orders are in queue, this usually takes from 1 – 4 working days although high volume of orders can increase this processing time.
Do you use silicone cables?
No. All our paracord cables are sent with four AWG 32 20 strand 0.04mm² internal cables.
What is a 3D Printed Stress relief?
A 3D printed stress relief replaces the need for heatshrink at the front of the mouse, this means to install the cable you won’t need to use a heatsource such as a lighter to install the cable, which makes for an easier and quicker install of our cables.
Can I track my order?
You can track all orders purchased with “Royal Mail International Tracked & Signed”. All First Class and International Standard orders do not have tracking.
Royal Mail does not provide tracking with Royal Mail 24, tracking is provided with their Royal Mail 24 Tracked services.
Is the model o, o-, D & D- supported?
Yes, the Model O , Model O- Model D and the Model D- are supported.
will my order have customs duty?
International shipments can be subject to import tax/ duty upon delivery in your country as these are not charged on checkout by us for international orders, the customer is responsible for any customs and import fees.
When do you dispatch orders?
Your order is on its way to you when your order has been updated to “Completed”. If you have not received your order “Complete” email please check your Junk/ Spam folder in case it was mistakenly sent there.
What is the best way to be notified for restocks?
Email instock notifcations is the best way to be notified once a product you are interested in is back in stock. These can be enabled via the product page.
We also post instock updates to our Twitter account and have a ping role on our discord server which will notify you once new items are added to the store or come back in stock.